Your use of Fluf’s website, www.fluf-design.com and/or www.fluf.ca (the “Site”), is governed by these Terms and Conditions. Please take a few minutes to review them. Your use of this Site constitutes your agreement to follow these Terms and Conditions in their entirety, and to be bound by them. If you do not agree with any of these Terms and Conditions, please do not use this Site.
Ownership of Site Content
This Site and all of the content made available on it, including but not limited to, all merchandise, designs, images, illustrations, photographs, graphics, text and all other copyrightable material, all trademarks, trade names, service marks, logos and domain names, and all other forms of intellectual property (“Content”), are owned by Fluf or third parties, and are protected from unauthorized use, copying and dissemination by copyright, trademark, publicity and other laws and international treaties. Fluf grants to you a non-exclusive, limited purpose license to access and view this Site, and to print selected pages that appear on this Site for your own personal reference and non-commercial use, but not to otherwise use the Content in any manner not expressly authorized in these Terms and Conditions. Nothing contained in these Terms and Conditions may be interpreted to grant to you any other license or right to access or use any of the Content without the prior written consent of Fluf or any third party owner of the Content. UNAUTHORIZED USE, COPYING, REPRODUCTION, MODIFICATION, REPUBLISHING, UPLOADING, DOWNLOADING, POSTING, TRANSMITTING, DISTRIBUTING OR DUPLICATING, OR ANY OTHER MISUSE, OF ANY OF THE CONTENT IS STRICTLY PROHIBITED. As a user of this Site, you agree not to use the Content for any unlawful purpose, and not to violate Fluf's rights, or any third party owner’s rights, in and to the Content. Fluf® and Fluf design® are registered trademarks of Fluf.
Personal information collected from you on this Site is used only for the purposes of fulfilling orders that you have requested.
We will not share your personal information with other companies or entities for any reason.
If you provide your e-mail address to Fluf when purchasing from this Site, you will occasionally receive information from us relating to new products, sales and other Fluf news that may be of interest to you. You may request at any time to be taken off the email list by simply opting out through one of our emails.
For your security, payment for all purchases made on this Site are made through PayPal-hosted pages. Fluf does not take or store credit card numbers from online transactions.
Any access to our customer database, shipping, order transaction, customer service and billing is individually password protected and is limited to individuals who need to perform specific functions.
Your Representations and Warranties
By placing an order, you are representing and warranting that you are over 18 years of age, that you are providing Fluf with accurate, truthful and complete information, and that you have the authority to place the order.
Shipping Policies and Procedures
Please review Fluf’s Shipping and Return Policies before placing orders on our Site or otherwise. We will not be liable for any loss, damage, cost or expense related to delays in shipment or delivery of merchandise. The risk of loss, and title to, all merchandise purchased on this Site or otherwise will pass to you upon our delivery of that merchandise to the carrier selected to deliver it.
Taxes/Duties and Customs Charges
5% GST (Goods and Service Tax) will be added to all products shipped to destinations within Canada. An additional 8% PST (Provincial Sales Tax) will be added to all products shipped to destinations within the province of Ontario.
No Canadian tax is added to products shipped to destinations outside of Canada. These products may, however, be subject to import duties or taxes in accordance with the laws of the destination country, which you or the recipient will be responsible for at the time of delivery. For more information regarding your country’s custom policies, please contact your local custom office.
Please review Fluf’s Shipping and Return Policies before placing orders on our Site or otherwise.
Disclaimer and Limitation of Liability
You understand and agree that you are using this Site at your own risk. The Site and the information or materials herein are provided on an "as is, where is" basis. Fluf makes no representations or warranties of any kind, either expressed or implied, with respect to the operation of this Site or the content or merchandise featured on the Site.
TO THE FULLEST EXTENT PERMITTED BY LAW, FLUF DISCLAIMS ALL WARRANTIES WITH RESPECT TO THIS SITE, THE CONTENT, MERCHANDISE OR SERVICES FEATURED, OFFERED AND/OR SOLD ON THIS SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. FLUF DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR RELIABILITY OF THE CONTENT, FEATURED ON THIS SITE, INCLUDING WITHOUT LIMITATION THE ACCURACY, COMPLETENESS OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT, PRICE, INDICATION OF AVAILABILITY, OR OTHER INFORMATION FEATURED ON THIS SITE.
FLUF DOES NOT WARRANT THAT THIS SITE, THE SERVERS ON WHICH IT RESIDES OR E-MAIL SENT FROM THIS SITE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. FLUF WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES.
Links to Other Sites
For your convenience, Fluf may include links to other websites over which Fluf has no control. Fluf provides no endorsement or representation of any kind regarding the products, services, content or appropriateness of content of such websites, and you hereby irrevocably waive any claim against Fluf with respect to such websites. You should carefully review the terms and conditions of use associated with these websites before making use of them.
You agree to indemnify and hold harmless Fluf, and its directors, officers, employees, contractors and suppliers, from and against any and all claims, demands, actions, proceedings and damages, including without limitation reasonable attorneys’ fees and costs, arising from or related to your use of this Site.
Governing Law and Jurisdiction
This Site is controlled by Fluf within the Province of Ontario, Canada. This Site can be accessed from all provinces and territories of Canada, as well as from other countries around the world. As each of these jurisdictions has laws that may differ from those of the Province of Ontario, by accessing this website, you agree that any dispute arising between us shall be governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its principles of conflicts of laws. You also agree and hereby submit to the exclusive personal jurisdiction and venue of the courts of the Province of Ontario and acknowledge that you do so voluntarily and are responsible for complying with local laws. You waive any claim or defense of inconvenient forum or lack of personal jurisdiction.
Changes to Site and Terms and Conditions
Fluf reserves the right to change or modify all or any portion of this Site, including any and all Content, merchandise or services featured on this Site, at any time in our sole discretion. Prices are subject to change without notice, and if any prices are incorrectly listed, we reserve the right to refuse, cancel or limit any orders placed for merchandise or services at the incorrect price.
Fluf reserves the right to update or modify these Terms and Conditions at any time without prior notice. We will not be obligated to notify you of these changes as and when they are made. Your use of this Site following any such change constitutes your agreement to follow and be bound by the Terms and Conditions as updated, modified or changed. For this reason, we encourage you to review these Terms and Conditions whenever you use this Site. If you disagree with any change that we may make to these Terms and Conditions, please discontinue your use of this Site.